REFUND POLICY

Thank you for shopping at harvest.lk. We value your satisfaction and strive to provide you with

the best online shopping experience possible. If, for any reason, you are not completely

satisfied with your purchase, we are here to help.

Returns

We accept returns within 7 working days from the date of purchase. To be eligible for a return,

your item must be unused and in the same condition that you received it. It must also be in the

original packaging.  

For any clarifications contact our customer care: [+94]0763165298

Refunds

Once we receive your return and inspect the item, we will notify you of the status of your refund.

If your return is approved, we will initiate a refund to your original method of payment. Please

note that the refund amount will exclude any shipping charges incurred during the initial

purchase.

Refund will be given to the payment-initiated media itself. 

For any clarifications contact our customer care: [+94]0763165298

Exchanges

If you would like to exchange your item for a different size, color, or style, please contact our

customer support team within 3 days of receiving your order. We will provide you with further

instructions on how to proceed with the exchange. 

...

For any clarifications contact our customer care: [+94]0763165298

Non-Returnable Items

Certain items are non-returnable and non-refundable. These include:

● Gift cards

● Personalized or custom-made items

● Damaged or Defective Items

In the unfortunate event that your item arrives damaged or defective, please contact us

immediately. We will arrange for a replacement or issue a refund, depending on your preference

and product availability.

Return Shipping

You will be responsible for paying the shipping costs for returning your item unless the return is

due to our error (e.g., wrong item shipped, defective product). In such cases, we will provide you

with a prepaid shipping label.

Processing Time

Refunds and exchanges will be processed within 10 business days after we receive your

returned item. Please note that it may take additional time for the refund to appear in your

account, depending on your payment provider.

Contact Us

If you have any questions or concerns regarding our refund policy, please contact our customer

support team. We are here to assist you and ensure your shopping experience with us is

enjoyable and hassle-free.

For amy clarifications contatct our customer care: [+94]0763165298